Accessibility Statement
General
Music Theater Heritage is committed to facilitating and improving the accessibility and usability of our Website (www.mthkc.com), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. To accomplish this, we have made modifications to the Website to enable and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), which is an auxiliary aid to enable people with disabilities to use the Website and obtain its content in conformance with the Americans with Disabilities Act and applicable State and Local accessibility requirements.
Disclaimer
Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Website as accessible as possible, some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.
Additional Accessibility Info
Audio Assistance Devices
Crown Center Complex Accessibility
The Crown Center complex, including the tri-level retail center and both hotels, is wheelchair accessible. Courtesy wheelchairs are available at Customer Service on level two of the Crown Center Shops, Handicap parking is available on levels 2A and 3A of the Crown Center Shops parking garage. Two handicap parking spaces are available on Grand Blvd., near the Crown Center Shops’ Grand Blvd. entrance. The Crown Center Shops’ Grand Blvd. entrance is handicap van accessible.
Click here to read about Assistance for Disabled Customers at Crown Center.
Sensory Bags
In partnership with Variety KC, Music Theater Heritage offers sensory kits for guests in need of noise-canceling headsets, polarized sunglasses, weighted blankets, hot/cold packs, and fidget toys. To use one of these bags, please visit our Box Office when you arrive for the show to check one out.
Wheelchair Accessible Seating
MTH offers seating options in all of our spaces that are accessible for wheelchair users and people with limited mobility. These can be purchased through our website by choosing the seats with a wheelchair icon on any event map or by calling the MTH Theater Box Office at 816-221-6987.
Website
Using certain WCAG guidelines is a base line auxiliary aid Music Theater Heritage provides to disabled users of the Website. Music Theater Heritage considers other auxiliary aids to enable disabled users to obtain the Website’s content, including implementing additional WCAG guidelines for certain Website content. If at any time you experience any difficulty accessing or using our Website, or if you are using screen reader technology and are having difficulty obtaining information from the Website, please contact us at 816.221.6987. If you do encounter an accessibility issue, please be sure to specify the web page and nature of the problem in your correspondence, and we will make all reasonable efforts to make that page or the information contained therein accessible for you.
Contact Us
For questions or additonal information, please contact Accessibility Coordinator: Cait Lambrecht cait@mthkc.com